1. AVAILABLE PRODUCTS (PARTS AVAILABLE)
Unless your model appears in the following list of products, we do not have parts for it and therefore do not offer any service or troubleshooting advice because it has been discontinued.
If you purchased a Diamondback Fitness product from a dealer, please contact them directly for service and parts.
If you purchased a current model directly from this website, we can help.
Please visit our service & parts request form to request parts and/or service.
2. DISCONTINUED PRODUCTS (NO PARTS AVAILABLE)
Unfortunately, the following models are discontinued. Therefore, we do not stock parts, offer troubleshooting advice or service for them.
Where can you find parts?
You may be able to find parts and service for these models at EES Parts
or Fitness Repair Parts
. Unfortunately, if they don't have them, they no longer exist. This includes, but is not limited to, the following models:
- Response Er6c
- Apex R8
- Response R8c
- HRT 1000R
- HRT 1000U
- Apex U6
- Response U6c
You may be able to find parts and service for these discontinued fitness machines at EES Parts or Fitness Repair Parts. If they don't have them, unfortunately, they no longer exist.