Diamondback Fitness is primarily a direct to consumer brand that relies on its website to facilitate sales of its machines and parts. Therefore, we don't have a list of dealers we can provide you where you can try out the machines before purchasing. That's why we offer a 30-day money back guarantee because we understand that buying an elliptical or exercise bike sight unseen can cause some concern.
Articles in this section
- Where can I download a product manual?
- How can I order parts for my machine?
- How do I reach customer service?
- What are the hours of operation for customer service?
- Are there any authorized service technicians near me?
- Where can I get a new power adapter? Do you sell power adapters?
- Do you have retail locations or dealers in Canada?
- Where is the nearest Diamondback Fitness retail location or dealer (USA)?
- Do you ship to Canada?