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Diamondback Fitness - Help Center
General
General
1260sc Studio Cycle
The Seat on My Diamondback Fitness 1260sc Slowly Lowers, How do I Fix it?
Is There a Way to Calibrate the Diamondback Fitness 1260sc Console?
Does the Diamondback Fitness 1260sc Connect to the Peloton App?
What is the Q-Factor on the Diamondback Fitness 1260sc?
910ic Indoor Cycle
Does the Diamondback Fitness 910ic need to be plugged in?
510ic Indoor Cycle
Does the Diamondback Fitness 510ic need to be plugged in?
1260sr Recumbent Bike
What is the Weight and Dimensions of the Flywheel on the Diamondback Fitness 1260sr ?
1260ub Upright Bike
What is the Weight and Dimensions of the Flywheel on the Diamondback Fitness 1260ub ?
1060ef Elliptical Trainer
My Diamondback Fitness 1060ef is noisy, what can be done?
Customer Service
510Ic Assembly Video
Are there any authorized service technicians near me?
Where is the nearest Diamondback Fitness retail location or dealer (USA)?
Where can I download a product manual?
How can I order parts for my machine?
What are the hours of operation for customer service?
Order Status & Shipping
How do I track my order?
What is free curbside shipping?
Which state will my order ship from?
Do you ship to a P.O. Box?
What countries do you ship to?
How long will it take for me to receive my order? When will it ship?
Billing
Do you offer a military discount?
Do you offer any payment plans or financing?
What are my payment choices?
Do I have to pay sales tax on orders from this site?